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Without a doubt, an E-Business Suite R12.2 upgrade comes with critical decisions for any company. To ensure that you are making the right decisions, you need to be fully aware of all the challenges, key action items and preparation steps and evaluate them with a strategic vision.

Watch an interview with Srinivas Gutti, AGL Services Company Retail IT Director, to learn how he and his team helped Pivotal Home Solutions, a subsidiary of AGL Resources, manage their upgrade to the latest EBS version.  Pivotal Home Solutions had spent 10 years on 11.5.10 and now they are using such powerful features like Online Patching and eBTax since the upgrade to R12.

During the interview we covered:

  • Key decisions which resulted in success
  • How to deal with customizations and cutover time to eliminate challenges
  • Key success factors throughout the full lifecycle of the project
  • Best practices prior, during, and after the upgrade

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About the presenters

Gustavo Gonzalez

CTO, IT Convergence
Gustavo Gonzalez is an Oracle ACE Director and IT Convergence's Chief Technology Officer and has led our internal Oracle team since 2006. Prior to that, Gustavo worked as an Oracle end-user at companies such as Danone and Nike.

Radha Krishna Somanchi

Director, Professional Services, IT Convergence
Radha is a Consulting Services Director with 20 years industry experience including 18 years of Oracle Applications experience. He is a talented technology expert with success leading and managing life cycle implementations in Financials, Procure to Pay, Supply-Chain, Service, and Support domains. Radha has 15 years of experience in managing IT teams, production support team, mentoring team members, implementations of Oracle Application implementations in Networking, Retail, Software, Financial and Distribution Organizations. Over 12 years of consulting experience with top companies like Anderson Consulting, BearingPoint (Formerly KPMG Consulting), and EDS.

Srinivas Gutti

IT Director, AGL Resources
Srinivas (Srini) Gutti is a Director of IT at AGL Resources, Naperville IL. He received his M.S (Computer Science) from UIC and his MBA from University of Chicago. Srini is an experienced leader with a proven aptitude to formulate and deploy strategic solutions that form the foundation of a company’s growth plans, while managing costs and risks. He demonstrated the balance between “keeping the lights on” and channeling disruptive technologies to drive meaningful contributions to the company bottom line. He has partnered with senior executives to deliver operational cost savings, process efficiencies and consistent and stable IT performance. Srini’s specialties include strategic analysis and internal consulting, budgeting and cost control, technology architecture & integration, systems consolidation strategy & implementation, IT delivery and project management and vendor partnerships and management.