"Shared Service Center Planning & Global Design"
For well over a decade, organizations in both public and private sectors have been leveraging Shared Service Center models to drive costs out of back office operations, enforce business process standardization and achieve a higher degree of control / visibility into operations. Since 1998, IT Convergence has helped US-based multinational companies to undertake large transformational projects at both regional (e.g. Latin America or Asia) and global scales. ITC sits at the intersection of business and technology.
Global Design for Shared Service Centers:
An effective global/regional design is key to deriving full value from Shared Service Center initiatives. Examples of desired outcomes of a global design phase would include: