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Performing quality activities to improve customer experience in production following the deployment and release stages. You can measure and improve quality by confronting yourself with the value where the live customer experience is happening i.e in production.
While modern test practices have moved left, why consider moving to right? Deliver on time, gain insights about technology performance, mitigate risk, accelerate fault detection and resolution. Staging environments can be used to some extent but hardly reflect the reality of the traffic, and some events only happen in the target environments like infrastructure instabilities, and network latencies, etc.
Who needs to be part of this? Product owners, software engineers, and testers can all collaborate on customer journey performance supported with factual metrics, building up an internal culture of continuous improvement of business and technology. Expertise of IT Convergence can also be leveraged.
About IT Convergence
We are serving 1600 Enterprise customers with On-time defect-free service delivery through our continuous and pre-tested scripts for Automation testing. Leverage ITC’s agility and nimbleness to tailor process as per your needs along with Transparency and fast access to Executive Leadership.