How to Model Your New Cloud ERP Service Support Organization


Moving to a cloud-based ERP (SaaS) landscape demands changes to your existing support team and an update to your organization's governance.

You can make quick and manageable changes to your existing support team to maximize the value that cloud ERP can deliver.

Get the practical advice in this eBook on:

  • What is the need of a service support team for Cloud ERP (SaaS)
  • How to model your cloud ERP support organization?
  • Shared Responsibility between SaaS vendor vs Customer
  • Example: 10-step process on how teams interact in the Cloud?

Special Offer Inside: Easy monthly payment Options for Oracle Fusion Cloud Applications

About IT Convergence

Serving 1100 Enterprise customers for critical ERP applications, an Oracle Platinum partner with Oracle cloud, certified to consult, build, architect, operate and manage critical applications: all under one contract. ITC has also been Recognized by Gartner 10 years in a row.